Password Questions

What’s the difference between my password and my encryption passphrase?

Your password is used to secure and manage your Recollectr account. This can be reset if forgotten.

Your encryption passphrase, if you set one, is used to generate the key used to encrypt and decrypt your notes and files. This cannot be reset if forgotten.

How do I reset my password?

If you know your current password, you can sign into your account change your password here.

What if I lose my password?

If you lose your password, you can always reset it with a password reset email as long as you can access your email.

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